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We accept exchanges only.
Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you an exchange.
To be eligible for an exchange your item must be unused, in the same condition in which you received it, and in its original packaging.
To complete your return, we require a receipt or proof of purchase.
To exchange your product, please mail it to:
3841 E Colonial Drive, Orlando, FL, 32803
Please write to firstname.lastname@example.org with a detailed explanation for your exchange and a description of what you would like in exchange for your item.
You will be responsible for paying any shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it takes for your exchanged product to reach you may vary.
If you are shipping an item over $75, consider using a trackable shipping service or purchase shipping insurance. We don’t guarantee that we will receive your returned item.
Sale Items (if applicable)
Only regular priced items can be exchanged. We do not offer exchanges or refunds for sale items.
If you need to exchange your product for the same item, send us an email at email@example.com and send your item to: 3841 E Colonial Drive, Orlando, FL, 32803.